Terms of Use

These “MediKeep” Application Terms of Use (the “Terms”) are entered into by and between you and
MediKeep OÜ a body corporate incorporated under the laws of Estonia (the “MediKeep”). Your use
of the MediKeep application (the “Application”) and any service offered thereof (the “Service”) is
governed by these Terms. You acknowledge and agree that the provisions, disclosures and disclaimers
set forth in these Terms are fair and reasonable.

The Application

Use of the Application is not intended to be a substitute for the advice and services of a qualified
doctor, psychiatrist, psychologist, pharmacist, or other health care professional. Accordingly, if you
need health advice, please seek a licensed medical professional. MediKeep grants you nonexclusive,
non-transferable, limited license to access and use the Application solely on a single iPhone, iPad or
Android device (the “Device”). MediKeep reserves the right to revoke this authorization at any time.
MediKeep is the owner and/or licensee of all copyrights in and to the Application.
If you make use of the Application other than as authorized herein, you may be in violation of
copyright laws and other laws and may be subject to penalties and/or legal or equitable remedies
available to MediKeep. You may not distribute or make the Application available over a network.
You may not sell, lend, rent, lease, or redistribute or sublicense the Application.
You may not decompile, reverse engineer, disassemble, and attempt to derive the source code of,
modify, or create derivative works of the Application, any updates, or any part thereof. Any attempt to
do so is a violation of the rights of MediKeep and its licensors. If you breach this restriction, you may
be subject to prosecution and/or damages.
These Terms will govern any upgrades provided by MediKeep that replace and/or supplement the
original Application.

Your Personal Information

The Application will store information about yourself, a data subject, and your prescription
medications (the “Personal Data”), including sensitive personal data (the “Sensitive Personal Data”)
on your Device and/or our server(s) (the “Personal Information”). The Sensitive Personal Data in
these Terms is considered your personal information on the state of your health and/or disability. The
Personal Data is information about yourself required for identification purposes, including but not
limited to your name, e-mail address, gender, and age.
The purpose of processing of the Personal Information is to suppl
You acknowledge that you have been informed that the Sensitive Personal Data processed may be
sensitive and that your consent for processing the Personal Information is obtained in a format which
can be reproduced in writing.
MediKeep, located at Suur-Patarei 21b-3, 10415, Tallinn, Estonia, is the sole processor of the
Personal Information.

Disclaimer of Warranties and Limitation of Liability

Use of the Application is at your own risk. The Application is provided “as is,” without warranty of
any kind, either express or implied. MediKeep disclaims any warranties concerning the availability,
accuracy, or usefulness of the Application. MediKeep does not guarantee, represent, or warrant that
the Application will meet your requirements. MediKeep does not guarantee, represent, or warrant that
information obtained through the Application is accurate, complete, reliable, or otherwise valid.
Certain information that is provided via the Application is obtained from third parties, such as Google
search functionality and information from Celsius Healthcare database (“Third Party Information”).
MediKeep has no control over, and assumes no responsibility or liability for the Third Party
Information, or for any claims, damages or losses resulting from any use of the Third Party
Information. You acknowledge and agree that use of the Application is at your sole risk.
You are solely responsible for all the settings and information entered by yourself into the Device.
MediKeep shall not be liable to you or any third party for any compensatory, direct, indirect,
incidental, special, exemplary or consequential damages, or attorneys’ fees, or for lost data arising out
of your use of the Application or inability to gain access to or use the Application. You agree to
defend, indemnify, and hold harmless MediKeep from and against any claims, damages, costs, and
expenses, including all costs of legal proceedings and attorneys’ fees, arising in connection with use of
the Application by you, or in connection with a violation or breach of these Terms by you, including
without limitation, your violation of any laws governing intellectual property.

Returns and refunds from the online store

Our policy lasts 14 days for physical products. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Digital types of goods are exempt from being returned. For example DNA reports that have been generated or are processed. If you did a mistake by ordering, you may ask if your report is being processed already or you may get a refund. You may get refund for digital report products if you do not have correct DNA data required to produce the results.

Additional non-returnable items:
* Gift cards

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@medikeep.eu.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@medikeep.eu and send your item to: Suur-Patarei 21b-3, Tallinn, 37, 10415, Estonia or any of the postageautomat at Viru Keskus, Tallinn.

To return your product, you should mail your product to: Suur-Patarei 21b-3, Tallinn, 37, 10415, Estonia or or any of the postageautomat at Viru Keskus, Tallinn.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over 75 eur, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Governing Law

These Terms and your access to and use of the Application are governed by, interpreted, construed,
and enforced in accordance to Estonian and international law. You agree to submit to the personal and
exclusive jurisdiction and venue of the court located in Tallinn, Estonia, in the event of any dispute
arising under these Terms or arising out of your use of the Application, and waive any future right to
object to such jurisdiction and venue.
The failure of MediKeep to exercise or enforce any right or provision of these Terms shall not
constitute a waiver of such right or provision. If any provision of these Terms is found by a court of
competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to
give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms
shall remain in full force and effect. These Terms shall not be construed against any party by reason
of its preparation, but shall be resolved by applying the most reasonable interpretation under the
circumstances, giving full consideration to the intentions of the parties at the time of contracting.
These Terms is drawn up in English.

Changes to the Terms and Conditions

MediKeep reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a
revision is material, MediKeep will try to provide at least 30 days’ notice prior to any new terms and
conditions taking effect. What constitutes a material change will be determined by MediKeep at its
sole discretion.
Should you have any questions or comments about these Terms, please do contact us